Privacy Policy
Effective Date: November 2025
Last Updated: November 2025
Business Information
Business Name: Alpha Electronics Technology
Website URL: https://zatkawala.com/
Business Address: Alpha Electronics Technology, Opposite SBI, Bodwad Road, Muktainagar, District Jalgaon, Maharashtra – 425306, India
Support Email: support@zatkawala.com
Support Phone: +91 9552261132
1. Information We Collect
Alpha Electronics Technology respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, how it is protected, and the circumstances under which it may be shared when you visit or make a purchase through our website.
Personal Information Collected
When you browse our website, place an order, or contact our support team, we may collect the following information:
Name: To identify customers and process orders.
Email Address: To send order confirmations, updates, and customer support responses.
Phone Number: To confirm orders and coordinate delivery.
Shipping Address: To deliver products to the correct location.
Order Information
We may collect information about your purchases, including products ordered, order numbers, transaction status, delivery details, and relevant customer service communications.
Device and Browser Information
When you visit our website, certain technical information may be collected automatically, including your IP address, browser type, device type, operating system, and website usage information, where supported by our website technologies.
Analytics Data Collected
We may collect basic website analytics data, such as pages visited, browsing activity, traffic sources, and interactions with website features. This information helps us understand website performance and improve the shopping experience.
2. Payment Data
Alpha Electronics Technology offers payment options such as UPI, debit cards, credit cards, net banking, and Partial Cash on Delivery, depending on availability at checkout.
Payment Gateway Providers: Payments are processed through third-party payment providers, including Razorpay, PayU, and Cashfree.
Card Storage Policy: We do not intend to store complete payment card details, such as full card numbers or CVV codes, on our own website servers. Payment information is handled by the relevant payment provider according to its security practices and applicable requirements.
Payment Security: Our payment providers use security measures and applicable PCI-DSS standards to help protect payment transactions. Actual security controls and responsibilities depend on the provider and payment method used.
We may receive limited transaction information, such as payment status, transaction references, or confirmation details, to verify payments and manage orders. We do not control the independent privacy practices of third-party payment providers.
3. Use of Information
We use the information collected for legitimate business purposes, including the following:
Order Processing: To confirm purchases, process orders, arrange shipping, and deliver products.
Customer Support: To answer questions, resolve complaints, and assist with order-related issues.
Fraud Prevention: To identify suspicious transactions, verify orders where necessary, and help prevent fraudulent activities.
Customer Communication: To send order confirmations, payment updates, shipping notifications, and important service messages.
Website Improvement: To understand website usage, improve functionality, and provide a better shopping experience.
Legal Compliance: To maintain required business records and comply with applicable laws, regulations, and lawful requests.
We do not use personal information for purposes unrelated to our business operations unless permitted or required by applicable law.
4. Data Retention & Security
Data Retention
We retain personal information for as long as reasonably necessary to process orders, provide customer support, manage returns and warranty requests, maintain business records, prevent fraud, and comply with legal obligations.
When information is no longer required for these purposes, we will take reasonable steps to delete it, anonymise it, or securely dispose of it, subject to applicable legal and operational requirements.
Security Measures
We take reasonable measures to protect personal information against unauthorised access, disclosure, alteration, loss, and misuse.
These measures may include access restrictions, security monitoring, website protection measures, and the use of third-party payment gateways for payment processing.
However, no website, electronic transmission, or data storage system can be guaranteed to be completely secure. Customers should also take appropriate precautions when sharing personal information online.
5. Cookies
Do We Use Cookies? Yes. Our website may use cookies and similar technologies to support essential website functions and improve user experience.
Purpose of Cookies
Cookies may be used for the following purposes:
Website Sessions: To maintain browsing sessions and support essential website functionality.
Login and Shopping Features: To support login sessions, shopping cart functionality, and related website features, where applicable.
Traffic Analysis: To understand how visitors use our website and identify opportunities for improvement.
Security and Fraud Prevention: To help detect suspicious activity and protect website operations.
Analytics Tools
We may use basic website analytics and security tools to monitor traffic, improve website performance, and help prevent fraudulent activity. Specific tools may vary depending on the services integrated into our website.
You can manage or disable cookies through your browser settings. However, disabling certain cookies may affect the availability or functionality of some website features.
Where required by applicable law, we will seek consent before using cookies or similar technologies that require consent.
6. External Links
Our website may contain links to third-party websites, including payment providers, courier services, manufacturers, or other external resources.
These third-party websites operate independently and may have their own privacy policies, security measures, and terms of use.
Alpha Electronics Technology does not control the privacy practices or content of external websites and is not responsible for their policies or activities. We encourage customers to review the privacy policies of third-party websites before sharing personal information with them.
7. User Rights
Subject to applicable laws and verification requirements, customers may request information about their personal data and ask us to take appropriate action.
You may request:
Data Access: Information about the personal data we hold about you.
Data Correction: Correction of inaccurate or incomplete personal information.
Data Deletion: Deletion of personal information where permitted by applicable law and where retention is not legally required.
Privacy Queries: Clarification about how your personal information is collected and used.
How to Submit a Request
To submit a privacy-related request, contact us using the email address or phone number provided below. Please include sufficient information to help us identify your order or account, if applicable.
We may request reasonable verification before acting on a request. We will review and respond within the timeframe required by applicable law.
Certain information may need to be retained for legal compliance, transaction records, fraud prevention, or the resolution of disputes.
8. Legal Compliance
Alpha Electronics Technology operates in India and aims to handle personal information in accordance with applicable Indian laws and regulations.
Our privacy practices are intended to align with the Information Technology Act, 2000, applicable rules, and other data protection requirements applicable to our business.
Where applicable, we will process personal information in accordance with relevant legal requirements concerning collection, use, protection, retention, and disclosure.
This Privacy Policy may be updated as legal requirements and our business practices change.
9. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us using the details below.
Business Name: Alpha Electronics Technology
Business Address: Alpha Electronics Technology, Opposite SBI, Bodwad Road, Muktainagar, District Jalgaon, Maharashtra – 425306, India
Support Email: support@zatkawala.com
Support Phone: +91 9552261132
Support Working Hours: Monday to Saturday, 10:30 AM – 6:30 PM.
We will make reasonable efforts to address privacy-related enquiries promptly.
10. Consent
By accessing or using https://zatkawala.com/, you acknowledge that you have had the opportunity to read this Privacy Policy and understand how your information may be collected, used, stored, and shared as described in it.
Where consent is required by applicable law, we will seek that consent through an appropriate method. You may withdraw consent where permitted by law, although doing so may affect certain website services or order-related activities.
If you do not agree with the applicable privacy practices, please discontinue using the website and contact us if you have questions about your personal information.
Updates to This Privacy Policy
We may revise this Privacy Policy from time to time to reflect changes in our services, website features, or legal requirements. Any revised version will be published on this page with an updated revision date.